DATE | 5th October 2022
LOCATION | Cordis Hotel, Auckland
We are excited to announce the Tenancy Master Class Conference 2022! The purpose of this event is to bring you training and education, balanced with one heck of a party.
This event is jam-packed with expert speakers who have been hand-picked to address the below key topics:
TMC is the first conference to recognise academic achievement based on Master Class test score results.
Awards for the Master Class Awards will be for the 1st, 2nd, 3rd and Top 10 of each module.
MASTERCLASS | DELIVERING UNDER PRESSURE
As a property manager you may find yourself assuming the role of a parent, therapist, and handyman (to name a few). These situations may leave you feeling uncomfortable, overwhelmed or under pressure. Whether it be dealing with a difficult tenant, or a very particular landlord – how do you keep your cool under pressure?
In this Masterclass, Samantha will be talking about how she has overcome her greatest challenges while remaining composed. Learn her tricks for keeping up a consistent performance, all while on live television.
MASTERCLASS | RTA AMENDMENTS
In our RTAA Roadshow our goal was to give attendees an understanding of how this new legislation would work, and how it should be implemented within the industry.
A year on, Scotney has now fielded hundreds of calls related to the Amendments and has developed this Masterclass training to address how it is now playing out in the market.
This training is essential for any business owner, property manager, BDM, letting agent or administrator.
HEAD OF PROPERTY MANAGEMENT, RAY WHITE
MASTERCLASS | GROWTH MINDSET
Zac has a true passion for the industry and shared with us his insights from over 14 years’ experience across a number of roles, ranging from property manager to owner of his own property management company.
Since 2013, Zac has been the Head of Property Management for Ray White New Zealand overseeing more than 180 offices and over 400 staff across the country.
In this Masterclass, Zac will share stories and lessons from his property management journey, providing valuable insights from his past as well as his role now in managing a franchise network with more than 20,000 properties under management.
GENERAL MANAGER, APIA
MASTERCLASS | WHAT LANDLORDS WANT
Sarina Gibbon is the General Manager for the Auckland Property Investors Association.
Her role as the General Manager of APIA means she is one of the most qualified people in the country to give insights into what landlords look for in a professional property management service.
This session will help you build out and build up your property management business.
MENTAL HEALTH ADVOCATE, I AM HOPE
MASTERCLASS | MENTAL HEALTH 101
In a past life, Mike was one of New Zealand’s most well-known entertainers, but that role has changed dramatically. Mikes new life is as an ambassador of mental health and ensuring our young people have access to the help that they need when they need it.
Mike will take you on an emotional journey and have you laughing throughout the session.
For his contributions to mental health in New Zealand, Mike was named New Zealander of the Year 2019 by Kiwibank.
If you haven’t seen Mike speak on this topic, get ready for one of the most inspiring stories you will ever hear.
PUBLIC SPEAKING COACH, NOW YOU’RE TALKING
MASTERCLASS | COMMUNICATE LIKE A PRO
Effective speakers have confidence, clarity and know how to use story to engage an audience. They use body language to help conquer anxiety, create presence and truly connect to their listeners. They know that our oldest, most visual communication should always enhance, not undermine, the words.
In Jane’s masterclass you’ll learn how to develop confidence, polish vocal skills to ensure clarity and use strategic stories to make your message more memorable. You can become an effective communicator. Authentic. Relevant. Focussed.
“If you tell, people forget, if you show they listen, but if you involve them they will remember!
Jane has over 25 years’ experience as a performer, communicator and trainer in Australia and New Zealand.
SENIOR CONSULTANT, TENANCY.CO.NZ
MASTERCLASS | WHAT’S THE AUTHORITY?
Chris comes from a journalism background, working at TVNZ for nearly 10 years’, and over the past five years has partnered with Scotney to produce hundreds of tenancy related videos and property management resources.
In a era of content overload, how do you know if information is legitimate?
In this Masterclass Chris will discuss the importance of legal research backed by statistics, legal authorities and reputable sources.
NATIONAL KEY ACCOUNT MANAGER, TENANCY.CO.NZ
MASTERCLASS | THE TENANCY.CO.NZ ROADMAP
Sarah is a superstar within the Tenancy.co.nz team, specialising in client training and onboarding. In the two years she has been part of the team she has trained hundreds and is the voice of our Weekly Snippet videos, fondly referred to as the voice of the company.
In this Masterclass, Sarah and will take you on a journey, of recent technology releases and give you a sneak peek into the exciting new features and deployments that are in our roadmap ahead.
MANAGING DIRECTOR, TENANCY.CO.NZ
MASTERCLASS | PRIVACY MASTERCLASS
Craeg is Managing Director and Privacy Officer of tenancy.co.nz and was a panellist at the Office of the Privacy Commissioners Privacy Forum in 2021.
In this Masterclass, Craeg will discuss what you need to do to become and remain complaint under the Privacy Act 2020, and follow the guidelines released by the Office of the Privacy Commissioner.
WITH COMEDY SHOW, DJ AND LIVE MUSIC
We all love dressing up and being wined and dined – so with that in mind, please join us for this Black Tie Awards Dinner event.
The evening includes a three course meal, open bar, comedy show, live music and dance floor – there’s something for everyone!
With some awesome entertainment lined up, it’ll be one for the memory books!
Being recognised for awards is an important part of the culture of our industry. It enables those who are setting a high standard of performance to have this recognised by a third party.
We are in the fortunate position to be able to analyse data from within our portal to make a distinction of those that are going above and beyond. We also have records of those who have excelled in our Master Class training and made it onto the leader board.
We will also be recognising excellence of New Zealand’s residential property managers by way of nomination.
Nick Rado is a multi-award winning writer, MC and stand-up comedian. Nick is a guest panellist and head writer of over 250 episodes for TV3’s award-winning topical news comedy show 7 Days.
Rado was hand-selected to perform at the Sydney Opera House for the prestigious Just for Laughs Sydney showcase. He has opened for Rob Brydon, Aziz Ansari and Russell Howard on their nationwide tours.
Nick will have you in stitches with his special brand of stand up comedy, we guarantee you will find him hilarious.
Celestial Entertainment are a pair of passionate and light hearted kiwi gals who share a love of music and theatrical entertainment. They are intuitive entertainers who love taking their audience on an interactive journey of timeless entertainment.
Gemma Celeste is the lead vocalist, entrancing her audience with world-class cabaret and burlesque-style entertainment.
She is supported by Aston Garratt, a multi-talented musician who plays piano, double bass, flute, sings and tap dances.
Buenos Aires born, Aotearoa living since 2005 – Gabriella Gonzalez loves house and techno music.
Gabriella Gonzalez is a regular at Auckland’s dedicated electronic clubs and bars like Ink Bar, AV Club, Studio The Venue, Fitzroy Lounge, Cassette Nine, Longroom, Roxy, Everybody’s, Velvet Nightclub, Ponsonby Social Club/Ante Social, YOT Club in Raglan and other well-known venues in Auckland city and tailor-made private functions.
Gabriella enjoys sharing her passion for music in popular festivals like Shipwrecked, AUM, Splore, The Lucky Star Stage; and loves being part of underground music events like Infra0spective.
Each delegate will receive a Certificate of Attendance to show that you have completed this Masterclass event.
This certificate will help show your clients that you are committed to ongoing training, and will be helpful for winning new business.
This handbook is everything you need to navigate each of the topics covered in this Masterclass event designed to sit on your desk or take to appointments.
This guide will help you close more deals, and communicate easier with owners. It is an all new resource only available at the TMC 2022 conference.
83 Symonds Street, Auckland Central
Tuesday, 4th October 2022
Networking Cocktail Event
Wednesday, 5th October 2022
8.00am – 4.00pm
6.00pm – late
Want to become a sponsor? Find out more below.
Seats are very limited and selling out fast.
**RPMA members are at Trusted Partner pricing.**
These prices are GST exclusive