Win the Landlord · Step 1

Advertising &
Lead Management

Win new landlords with specialist-run campaigns that keep your rent roll growing.

• Landlord Magnet captures and nurtures owner leads
• Sales Magnet runs campaigns that bring landlords to you
• New leads flow straight into your onboarding process

Win the Landlord · Step 2

Management
Agreement

Sign up new landlords online, with a management agreement built for NZ property managers.

• Electronic management agreements, managed and signed online
• Copyright clauses written for NZ property management
• Ongoing advice and support from the Tenancy team

Find the Right Tenant · Step 3

Listing
Management

Push property data directly into your property management software, ready to list online.

• Data pushes to Palace, ready for listing
• List your properties on your preferred listing sites
• Seamless integration with advertising portals for listing and letting management Coming soon

Find the Right Tenant · Step 4

Book a Viewing
Technology

Seamless viewing scheduling with customisable landlord reports, plus self-booking for tenants.

• Self-booking for every enquiry, with automatic confirmations
• Attendance tracked against each enquiry
• Manage all your property viewings, including landlord communication, in one place Coming soon

Find the Right Tenant · Step 5

Applications
& Agreements

With New Zealand’s largest tenant pool, tenants manage their application and tenancy process all in one place.

• Applications arrive from tenants via Tenant.co.nz into OnePortal, complete and ready to process
• Easily vet tenants with robust background, credit and reference checking tools
• Easily create all varieties of tenancy agreements, designed for NZ property managers

Find the Right Tenant · Step 6

Background &
Credit Checks

Check every applicant before you hand over the keys, without leaving OnePortal.

• Background and credit checks run straight from the application
• Add International Watchlist and PPSR checks when you need them
• Results saved alongside the tenant’s file

New Zealand’s first tenant background checking service

Sign & Manage · Step 7

Bond
Management

Create, lodge and track bonds in one place, from the first payment to the final refund.

• Create and lodge general and pet bonds
• Review each bond’s status from draft to refund
• Manage current, disputed and closed bonds in one view

Sign & Manage · Step 8

Trust Accounting
Features

Run your trust accounting in OnePortal, or keep the accounting system you already use.

• OnePortal trust accounting, built in
• Integrates with Palace, PropertyMe, PropertyTree and Console
• Rent receipts, owner payments and bonds in one ledger

Sign & Manage · Step 9

Communication
& Notices

Use DragonflyAI-driven notices backed by Tenancy’s legal knowledge. Easily send emails and texts, and make calls to tenants, landlords and suppliers.

• Send email and text communications to landlords and tenants
• Use DragonflyAI-powered notices with ease
• Integration with your Gmail and Outlook email and calendars Coming soon

Sign & Manage · Step 10

Inspections &
Maintenance

Run routine inspections and track every maintenance job, from first request to final invoice.

• Inspection tools built into OnePortal
• Maintenance jobs tracked from quote to invoice
• Integrated inspection and maintenance partners

Resolve & Recover · Step 11

End of
Tenancy

Manage your final inspection, money and remarket the property.

• Exit inspection: Check the property against the ingoing report and arrange any repairs or cleaning.
• Final financials and bond: Settle rent and outgoings, process the bond refund or claim, and send the owner a final statement.
• Re-letting: Market the property, vet applicants and sign up a new tenant so there’s as little vacancy as possible.

Resolve & Recover · Step 12

Tenancy
Tribunal

Manage every Tribunal hearing in one place, while DragonflyAI prepares the documents.

• Every hearing tracked in one place
• DragonflyAI prepares the hearing documents
• Claims, compensation and key evidence summarised for each case

Unique to Tenancy and OnePortal

Resolve & Recover · Step 13

Debt
Recovery

Recover unpaid rent and Tribunal orders through our partners, without leaving OnePortal.

• Debt recovery tools built into OnePortal
• Integrated with NZ Collections
• One-click debt lodgements Coming soon